The Project's objective was to assist in the setting up of an internal Business Improvement & Continuous Improvement function within QR, and to equip it with the skills, tools, capability and resources for the execution of value chain and / or business process improvement activities.

Partnering with lead supplier BAC Partners, as part of a program of CRM and e-commerce implementation, plus ERP integration, conducted process mapping to define the future, ‘To Be’ business processes for container returns handling / de-hire, damage management, and refurbishment processing.

Senior Consultant delivering multiple projects.

Senior Consultant delivering Business process improvement quantitative analysis within Service Literature management functions of the Fleet Engineering Management Area.

Project management of team of 5 Business Analysts delivering process analysis & redesign to support configuration and implementation of a new aviation maintenance-specific ERP and project maintenance system.

Lead a team of 2 consultants delivering forms analysis & redesign, Registrations & Licensing Modernisation Program.

Source-to-Contract, & Procure-to-Pay - process mapping & analysis supporting new systems requirements.

Business process mapping & activity cost analysis for key logistics processes of a bulk storage and distribution organisation, Supply Chain (Logistics).

Senior Process Analysts partnered with Newport Consulting to review of a core operating manual, near the end of a significant upgrade for simplicity and consistency of air traffic control rules and procedures.

Business process analysis and logistics processes improvement within production, and warehousing / picking operations for this logistics provider.

Business Analyst / Project Manager delivering multiple 3PL warehousing projects.