Senior Consultant delivering Business process improvement quantitative analysis within Service Literature management functions of the Fleet Engineering Management Area.

Achievements;
o Validated 13 current processes, and critically examined these for improvement opportunities
o Ran quantitative time, cost and FTE metrics analysis in support of process critiques and to establish a baseline
o Develop agreed future state (‘To Be’) processes with associated Business Requirements, Risks and Assumptions for change, plus identified Quick Wins initiatives
o Metrics analysis on ‘To Be’ processes established a efficiency improvement.