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Change Management

Why Manage Change?

“If you don’t know where you’re going, any road will get you there.

If you don’t care where you are, then you’re not lost.”

– Lewis Carroll.

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Our capabilities

City Map with Braille

High level change Roadmap

Election Campaign

Quick Wins campaigns

Male officer suggesting steps to success

Implementation of new processes, systems, structures, and controls

Meeting

Management training, Supervisory training and support

Classroom

Post Implementation Reviews

Financial Report

Continuous Process Improvement

Quick Wins Tracker

Communications management techniques

Change Management structure

On-the-floor training

Corrective Action systems

Effective review meeting training

The tools we use

Our approach

Outcomes

Meeting

Improved throughput

Organisations wishing to increase their throughput rates need to consider two questions beforehand. One, will their market buy the additional items they deliver? And two, is there sufficient financial benefit in delivering the extra items in the first place? If both the answers are `yes’, then throughput improvements are a meaningful goal.

Analyzing Data

Improved margin

Margin in a business is often expressed as a percentage of revenue. In many cases it is applied at many levels including gross profit, net profit, contribution etc. In all these cases it is a measurement of a value, typically profit within a context of an industry accepted formula.

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Reduced operating costs

Operating costs, often referred to as OPEX, is the category of expenses in a business that occur as a result of its normal business operations. A key objective in what we deliver is to assist management in determining how operating expenses can be reduced without significantly affecting the business’ ability to compete.

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Improved return on assets

Assets in a business are often expressed as items of economic value to that business, for example: cash, inventory, equipment, computer systems, real estate, goodwill, patents etc. Assets in an accounting sense fall into tangible (physical and measurable) and intangible (conceptual and complex to measure).

Our recent clients

The right start makes all the difference to your project

One of the biggest causes of failure for change programs is the lack of understanding of the issues, by all stake holders. It is not uncommon for sponsors to adopt the approach of ‘we know what the problems are, now just fix them’. This is starting from Stage 2; ‘we know what we don’t know’.

This approach will certainly gloss over the root causes of the issues and alienate the people dealing with those issues on a day to day basis and whose support is vital for the resolution of each issue.

Our approach ensures our clients start from the position of ‘we don’t know what we don’t know’ (Stage 1), and in doing so, maximise the return from their investment in change.

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Business Meeting

Change Management - Enquiry

Please provide as much detail as you can about your need.

We can also help you with the following

The combination of an understanding of the operation, organisation and market sector brought by our Clients, together with our ability to quickly understand a process, its enablers, and its obstacles, and then how to optimise it, proves consistently to be a powerful and attractive service offering.

Business Process Mapping and Improvement

  • Process mapping, process analysis, process redesign, process standardisation

  • Business Process Management

  • Process cost and FTE analysis

  • High level Business Requirements definition.

Performance Support

  • Writing Policies, Procedures (SOPs), and Work Instructions

  • Forms analysis, forms design, forms redesign

  • Knowledge capture and reuse, Knowledge Management

  • Performance support systems.

Operational Improvement / Excellence

  • Operational efficiency

  • Plant maintenance analyses

  • Supervisory effectiveness

  • Time and motion analyses

  • Shift structure and work volume analyses

  • Operational system analysis / implementation.

Change Management

  • High level change Roadmap

  • Quick Wins campaigns

  • Implementation of new processes, systems, structures, and controls

  • Management & Supervisory training and support

  • Post Implementation Reviews

  • Continuous Improvement.

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Sydney (Head Office)

3 Spring Street, Sydney, NSW 2000

02 9060 6420

Melbourne Office

454 Collins Street, Melbourne, VIC 3000

03 8609 1964

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Brisbane Office

320 Adelaide Street, Brisbane, QLD 4000

07 3077 6629

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