Senior Business Analyst, training in-house team of 2 Business Analysts in the use of BPM-based process modelling tools, analysis methodology, plus follow-up support.

Achievements;
o Prepared materials (mapping templates, scenarios, supporting guides, and lesson plan)
o Delivered 2 day Foundation Training to 2 Project Business Analysts
o Provided ongoing software and technical support for Business Analysts during their upskilling in the use of the tool.