Senior Consultant leading a Ground Maintenance Staff workload analysis within the Memorial Parks & Crematoria Division, producing a model for maintaining standards though accurately increasing staff numbers in a strongly growing operation. Adaptation and deployment for multi-locations, and staff assignment by role.

Achievements;
o Definition of std. activities, including ground maintenance, burials, cremations, service requests.
o Identification of estimated work frequencies, volumes, labour type and time requirements.
o Development of a ‘model’ park workload analysis for multi-location adaptation / deployment.
o Observation of key maintenance and operational activities to validate estimates.
o Development of baseload Full Time Equivalent (FTE) staffing requirement and variance to current, in total, and by staff / role type.