Senior Consultant (Coxswain Alliance partnership) during implementing operational excellence work methods and systems; delivery of Process Mapping & Analysis Masterclass for internal Process Optimisation team.

Achievements;
o Prepared the materials, including mapping templates, scenarios, supporting guides, and lesson plan.
o Delivered 1 day Masterclass to 15 CGU Project Optimisation Team staff.
o Received ‘Highly Commended’ training evaluation result.