Project to map 46 key business processes related to the Merchant Acquiring Operations lifecycle to (a) capture how they currently operate, (b) identify and document process / systems improvements wherever possible (including any Quick Wins) and (c) establish a more stable platform for consolidation and ongoing growth.

Process Analyst to map and review 26 selected, key business processes, with the aim of gaining efficiencies through a simplified and more modern approach that will reduce costs and improve the experience for both internal users and external customers.

Senior Consultant leading a process improvement project within Insolvency Services area, including high level Business Requirements definition and Quick Wins identification across 16 processes.

Senior Consultant (Coxswain Alliance partnership) during implementing operational excellence work methods and systems; delivery of Process Mapping & Analysis Masterclass for internal Process Optimisation team.

Project Management services in support of multiple process and systems improvement projects in the Asia Pacific Region, Foreign Exchange Services.

Lead a team of 2 consultants in delivering process redesign and completion of a Business Requirement to guide a rebuild of the Accounts Receivable and Allocations system.

Business Process Management (BPM) training for internal Continuous Improvement users, skills in process modelling, metrics analysis, and knowledge management.

Senior Business Analyst, training in-house team of 4 Business Analysts in the use of BPM-based process modelling tools, analysis methodology, plus follow-up support.

Development of a Management Operating System (MOS) for increased efficiency of the Head Office and Branch network operations.

Senior Business Analyst / Project Manager delivering multiple projects.

Senior Consultant delivering information risk assessment within Financial Reporting Division, through analysis of process and data issues underlying the production of over 300 management reports.

Senior Business Analyst / Project Mngr delivering Information Risk Assessment and Information Management Plan for a Wholesale Mortgage Lender.

Development of shareholder value analysis model and Business Outcomes Roadmap for Community Sector Banking.