Multiple Process Mapping, Analysis, Improvement Redesign, Performance Support, and Governance Projects;

• Process mapping, analysis, improvement redesign, and capture of high-level business requirements for change within 30 key Customer Service processes, including workspace and staffing consolidations, new IT system implementations, and significant operational re-organisations.
• Definition and analysis of 60 key financial processes, with a view to operational improvements, as well as informing the wider initiative of selecting and implementing a new Financial and Operations Management / Enterprise Resource Planning (ERP) system. Finance functions impacted included Procurement, AP, AR, Payroll Accounting, Fixed Asset Management, Management Accounting, Financial Accounting & General Ledger, Treasury, Taxation, Statutory Reporting & Group Accounting.
• Process mapping of 30 imminent, Future State (‘To Be’) Human Capital Management processes, aligned with a new HRM system being implemented, for user reference and to support operating procedure writing.
• Throughput modelling of 10 waste sites and development of a volume and capacity scenario analysis model.
• 2 Consultants each supporting the Resource Reclamation Plant Expansion project through the maintenance of Project Scheduling and management tools for the Construction project and the Operational Readiness project, respectively.
• Providing selected IT system and infrastructure support (Specialist Consultant / Project Manager) to the current expansion program at the Eastern Creek Resource Centre.