Foreign exchange – Travelex (Australia)

foreign exchange
Multiple projects;

  • Customer Service Centre operating model; process redesign, information flows and systems analysis, business requirements, business case definition,
  • Cash Card process improvement; process mapping & improvement, review stock mngt system, business requirements, implementation roadmap and handover to I/T,
  • Commercial ForEx process reengineering; management of 2 Senior Business Analysts, integrated business process and systems requirements for global business Division.